Kirkia Terms & Conditions — please read before use
Everything You Need to Know

Kirkia (hereinafter referred to as "we", "Kirkia", or "the Platform") is an internationally licensed online gaming and betting platform serving users in Bangladesh and around the world. These terms and conditions apply automatically when you use our website, mobile app, or any of our associated services.

To use Kirkia's services, you must:

• At least 18 years of age must be met.
• Online betting must be legally permitted in your country of residence.
• Registration must be completed voluntarily, with full mental capacity and informed consent.
• Only one account may be operated per person.
• You must register using your own name and personal details.

Kirkia publishes these Terms & Conditions in Bengali for users in Bangladesh. However, the English version shall prevail for all legal interpretation. Any disputes will be resolved through international arbitration.

To register on Kirkia, you must provide accurate and complete personal information. If any details provided at registration are found to be false or incomplete, Kirkia reserves the right to close the account at any time.

Information required for registration:

• Full name (as per National ID)
• Active mobile number
• Valid email address
• Date of Birth (required for 18+ verification)
• Current Address

KYC (Know Your Customer) Verification: Kirkia may verify your identity for withdrawals above a certain amount. In such cases, you may be required to submit a copy of your National ID, passport, or driving licence. Withdrawals may be held until KYC verification is complete.

Each individual may only A single account manage. Creating multiple accounts is considered bonus abuse and will result in all associated accounts being closed.

You are solely responsible for keeping your account password and login details confidential. Kirkia is not liable for any unauthorised use of your account by a third party.

Kirkia supports the most popular payment methods in Bangladesh. All transactions are processed through secure, encrypted channels.

For deposits:

• Minimum deposit amount: ৳50
• Maximum single deposit: set separately for premium members
• Deposits are typically Immediately credited to the account
• Refunds for failed deposits are processed within 24 hours

For withdrawals:

• Minimum withdrawal: ৳200
• Processing time: typically 30 minutes to 24 hours
• Withdrawals are only available to the payment method used for the original deposit
• Large withdrawals may be held pending KYC verification

Kirkia only permits deposits of legally obtained funds. In the event of suspected money laundering or suspicious transactions, Kirkia reserves the right to report the matter to the relevant authorities.

Kirkia regularly offers a variety of bonuses and promotions. Each offer comes with its own terms and conditions, which you should read carefully before opting in.

General Bonus Rules:

• Welcome bonus is available one time only New users one time only
• For each bonus, the Wagering Requirement (wagering requirements) apply
• Bonus funds cannot be withdrawn directly — they become withdrawable only after the required wagering amount has been met
• Bonus validity generally runs from the date of issue for 7 to 30 days
• Attempting to claim the same bonus more than once will result in the bonus being cancelled

Reasons for bonus cancellation:

• Claiming bonuses from multiple accounts
• Attempting to withdraw before fulfilling bonus wagering requirements
• Attempting to complete bonus wagering requirements without placing bets on eligible games
• Claiming bonuses via VPN or proxy

Kirkia reserves the right to modify, suspend, or cancel any bonus offer at any time. For full details on bonuses, visit the Promotions Page View.

The following rules apply when placing bets on Kirkia. All betting decisions are entirely your own — Kirkia accepts no responsibility for any betting advice.

Bet acceptance conditions:

• Your account must have sufficient balance at the time of placing a bet
• Bets placed before an event begins cannot be cancelled
• Odds in live betting are subject to change and may shift right up until the bet is confirmed
• If a bet is not accepted due to a technical issue, a full refund will be issued

If a match is cancelled or postponed: If an event is cancelled, the associated bet will be voided and the full stake refunded. For partially completed matches, decisions will be made in accordance with Kirkia's rules.

Dispute Resolution: Any disputes regarding bet outcomes must be raised with Customer Support within 48 hours. Kirkia's decision shall be considered final and binding.

The following activities are strictly prohibited on the Kirkia platform. Violations will result in immediate account closure, and any funds held may be forfeited.

• Creating multiple accounts — Each person may hold only one account
• Bonus abuse — Attempting to strategically circumvent bonus terms and conditions
• Money laundering — attempting to launder money from illegal sources through Kirkia
• Hacking or cyber attacks — Attempting unauthorised access to the platform's systems
• Bots or automated software using for betting or gaming
• Using another person's account or betting on behalf of a third party
• False identity to submit registration or KYC information
• Platform vulnerabilities attempting to identify and exploit vulnerabilities

Kirkia reserves the right to investigate any suspicious activity. Accounts may be temporarily suspended during an ongoing investigation.

Kirkia places the highest importance on protecting your personal information. For full details on how we collect, store, and use your data, please refer to our Privacy Policy page.

How your information is used:

• For account verification and security purposes
• For payment processing and fraud prevention
• For customer support
• To meet the requirements of legitimate regulatory authorities
• To enhance your experience

Kirkia never sells your information to third parties for commercial purposes. Your data is not shared with any external organisation unless required by law.

Kirkia believes betting should be a source of enjoyment, not a problem. We are committed to helping our users build healthy gaming habits.

Tools provided by Kirkia:

• Deposit Limit — setting daily, weekly, or monthly deposit limits
• Betting Limits — controlling the amount wagered within a set time period
• Session Timer — Inactivity warnings or automatic logout after a set period
• Self-Exclusion — Option to suspend your account from 30 days to permanently
• Reality check — periodic win/loss summaries

If you're struggling with problem gambling, please Responsible Gaming page or contact our Customer Support. If professional help is needed, we can provide information on free counselling services.

Account closure at your request: You may close your account at any time by contacting customer support. You will be given the opportunity to withdraw any remaining balance before the closure is finalised.

Account closure by Kirkia: Kirkia may suspend your account for the following reasons:

• Breach of Terms & Conditions
• Suspected fraud or money laundering
• Registering with false information
• Failure to complete KYC verification or submit required documents
• Extended inactivity (more than 2 years)

If an account is closed due to a breach of rules, any remaining balance may be forfeited. If closed due to inactivity, identity verification will be required to reclaim any remaining funds.

Kirkia reserves the right to update these Terms & Conditions at any time. For significant changes, users will be notified in advance via email or on-platform notification.

Continuing to use Kirkia after updated Terms & Conditions are published will be taken as your acceptance of the new terms. We recommend visiting this page regularly to stay informed.

Contact Us:

• Email: support@kirkia.app
• Live Chat: available after logging in to the platform
• For general enquiries: FAQ page View

The latest version of these Terms & Conditions is always available on the kirkia.app/terms-conditions address. This is a binding legal document and constitutes the entire agreement between Kirkia and the user.