Your personal data is our most valued asset. Here you'll find a transparent account of how Kirkia collects, stores, and uses your information.
Welcome to Kirkia. This Privacy Policy is a document of trust between you and the Kirkia platform. When you visit kirkia.app, download our app, or create an account, you share certain personal information with us. This policy explains in detail how we handle that information.
Kirkia's Privacy Policy is built in line with international data protection standards. We believe you should have full control over your personal data — which is why we collect only what is necessary and never sell it.
By using the Kirkia platform under this Privacy Policy, you are considered to have agreed to its terms. If you do not agree, please refrain from using Kirkia.
Kirkia only collects data that is genuinely necessary to provide our services. Below is a breakdown of the three categories of information we collect:
1. Information provided directly at registration:
2. Information collected during KYC verification:
3. Automatically Collected Information:
| Data Type | Purpose of Collection | Mandatory? |
|---|---|---|
| Name & Contact Information | Account Creation & Communication | Yes |
| Date of Birth | Age Verification (18+) | Yes |
| Payment Information | Deposits & Withdrawals | Yes |
| Copy of ID Document | KYC Verification | Above a certain threshold |
| Device & IP Information | Security & Fraud Prevention | Automatic |
Kirkia collects your data solely to provide you with a better service. We never use your information for commercial purposes without your permission. All the ways we use your data are clearly set out below:
Kirkia may use your data to make automated decisions — such as assessing fraud risk or determining bonus eligibility. If you object to any such decision, please contact our support team.
Kirkia uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that remember information about your visits.
Types of cookies Kirkia uses:
Cookies can be managed or deleted through your browser settings. Please note that disabling essential cookies may affect the functionality of certain Kirkia services.
Kirkia employs the highest technical and administrative measures to protect your data. Our security framework is built to meet international standards.
Kirkia does not retain your data indefinitely. Each category of data has a defined retention period, determined by legal obligations and business requirements.
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | 5 years after account closure | Legal Obligation |
| Transaction Records | 7 Years | Financial Regulatory Guidelines |
| KYC Documents | 5 years after the end of the relationship | AML Policy |
| Customer Support Chat | 3 Years | Dispute Resolution |
| Marketing Preferences | Until Consent is Withdrawn | User Preferences |
| Log Files & Device Information | 12 Months | Security Monitoring |
Once the retention period expires, data is securely deleted or fully anonymised so that you can no longer be identified in any way.
Every Kirkia user has specific rights over their own data. Contact us at any time to exercise these rights.
Kirkia is strictly prohibited for anyone under the age of 18. We do not knowingly collect or store data from minors.
Date of birth verification is mandatory at registration. Age may be re-verified through KYC in high-risk cases. If you suspect your child is using Kirkia, please contact our support team immediately.
For any privacy-related questions, concerns, or requests, please reach out to our dedicated privacy team. We typically respond within 48 hours.
If you are not satisfied with how your complaint has been handled, you may file a complaint with the relevant data protection authority in your country. Kirkia will cooperate fully with any such process.
Kirkia's privacy framework is built on six core pillars.
Every transaction and piece of personal information is protected with 256-bit SSL encryption. No one can intercept it in transit.
Kirkia never sells your data to third parties. Your data is used solely to provide your service.
Identity documents and personal records are stored in an encrypted vault. Access is granted only to authorised staff for specific purposes.
Independent security experts audit Kirkia's systems every quarter to identify vulnerabilities.
View, update, or request deletion of your data at any time. You stay in full control.
Once the retention period expires, your data is automatically and securely deleted. No excess data is kept.
As a Kirkia user, you may exercise these rights at any time.
You have the right to know what data we hold about you, where it is stored, and how it is used.
If any of your information is incorrect, you may request a correction and we will act promptly.
You may request deletion of your data unless we are required by law to retain it.
In certain circumstances, you may request that the processing of your data be temporarily restricted.
You have the right to receive your data in a portable format and transfer it elsewhere if needed.
You may withdraw your consent to marketing communications or optional data processing at any time.